The Hugh Roy and Lillie Cranz Cullen Distinguished Professor of Management in the C.T. Bauer College of Business at the University of Houston. He taught graduate and undergraduate courses, conducted field research in organizations and provided training programs and consulting to numerous domestic and global organizations. Jack served as the Chairperson, Associate Dean of Research, Dean of the College, and University Provost. He is the author, co-author, and editor of numerous successful textbooks in human resource management, organizational behavior, and management. His latest professional books published are titled Managing Einsteins: Leading High Tech Workers in the Digital Age (McGraw-Hill) and Always Think Big (Dearborn Trade). Jack received grants, honors, and awards, the latest being induction as a charter member into the Academy of Management Hall of Fame. Please see his full profile in the Preface in the 11th edition of Organizational Behavior and Management.
The lack of conceptualization and inclusion of human, social, and organizational dynamics in software process simulation models is a critical obstacle in (1) exploring the impact of socio-technical dimensions in software development and (2) measuring the performance of software processes. This paper presents a conceptual multi-resolution modeling and simulation framework that delineates various dimensions of organizational behavior as they relate to software development. The framework conceptualizes software development as a transformation system from the perspective of knowledge acquisition and cognitive systems engineering. Explicit distinctions between the strategy, operational, and technical views are clearly presented. Specifically, the paper formulates a preliminary conceptual model and elaborates on design space of the operational and technical views that focus on organizational, social, and human dynamics in process performance modeling and simulation.
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